Daily Program

Using an interactive and easy-to-navigate platform you have total flexibility to customise your Expo experience to what works to your schedule.

The main LIVE DAYS are Monday 22 to Friday 26 February 2021

  • From MONDAY 9AM AEDT the Executive Business Sessions can be accessed
  • From MONDAY 6.30PM AEDT our National Awards will be broadcast
  • From MONDAY 12PM AEDT the Expo, Supplier Webinars and Learning Labs can be accessed. The Expo live hours continue daily TUESDAY to FRIDAY from 10am – 5pm AEDT.
  • Refer below for a detailed agenda

Access to the system is 24/7 and once sessions in the auditorium have gone live you on-demand access to all videos At the conclusion of the live days, all attendees (members and suppliers) have on-demand access to the platform to review all booth content & sessions until end March 2020


Business Session

2021-02-22 09:00:00

Business Session - Part 1

Annette Welsh

Join Annette on a reflection of our trading result over the last 12 months, celebrate the continued success of our strategic plan and explore our plans to capitalise on changes to consumer behaviour in a post Covid environment

2021-02-22 09:00:00

Business Session - Part 2

Geoff Harris

Understand our growth plans in DIY and Trade markets through Sapphire, Whole of House, Digital and category management 

2021-02-22 09:00:00

Business Session - Part 3

Karen Fahey

Join Karen as she explains how our two brand strategy comes to life from May onwards 

2021-02-22 09:00:00

Business Session - Close

Annette Welsh
Geoff Harris
Karen Fahey

Some closing remarks from the IHG Executive and next steps

2021-02-22 09:00:00

An introduction to Total Tools

Paul Dumbrell

As we welcome Total Tools to the IHG Family, Paul will explain why the acquisition was so complementary to both companies and give a synopsis of Total Tools in 2021 

2021-02-22 23:09:00

An introduction from Metcash Group CEO

Jeff Adams

An update on the Metcash Group from CEO Jeff Adams

2021-02-22 09:00:00

Australia’s big rebuild

Bernard Salt

Demographer and renouned business speaker, Bernard Salt, returns to the IHG Expo to discuss Australia’s big rebuild – delivering better housing and creating stronger communities. A must see session.  

Learning Labs

2021-02-22 12:00:00

Growing your sales and profits using Loyalty

Ha Dao
Roni Jalkanen

Learn about the strengths and opportunities with IHG's loyalty programs and proof points from members on why they place such value on the program to grow their business.

2021-02-22 12:00:00

Maximising every sales opportunity through Whole of House

Brett Martin
Ben DeNardis

Insights into our Whole of House strategy - learn how you can
● take costs out of your business - scan sales & segmentation
●Supply and Install – simple process = additional sales
●Sales plans – generating the right activities with your sales teams

2021-02-22 12:00:00

Using the Store Dashboard to help you become the Best Store in Town

Mike Gow

Practical daily uses to support your total business operations - learn how the dashboard helps you to
● Engage Your Team
● Deliver the Right Range at the Right Price
● Improve your Cash Flow
● Benchmark your results

Awards of Excellence

2021-02-22 18:30:00

2020 National Awards of Excellence 

In a year like no other, we’re bringing you a National Awards ceremony like no other. Join us for a special online broadcast as we announce
the 2020 National Awards of Excellence winners. A night to celebrate the unique stories and triumphs of our independent members and suppliers. A must-watch event!

Supplier Webinars

2021-02-22 12:00:00


Introducing the Afterpay Card, the new way to Afterpay in-store. Watch the webinar to understand more, or talk to us at the Afterpay booth.

2021-02-22 12:00:00

Airco Fasteners - Otter

The Airco Brands WEBINAR will share with IHG-member customers the features, benefits and selling tips of the NEW Senco Low Noise Compressor range.

2021-02-22 12:00:00

AMES - Cyclone Tools

Learn about the people, quality standards and manufacturing processes behind Cyclone's iconic digging tool range, made right here in Australia.

2021-02-22 12:00:00

AMES - Supercraft

See the ideas behind the re-launch of Supercraft, from plyers to screwdrivers, measuring tape to storage, this covers over 15 different categories. Su

2021-02-22 12:00:00


Want to grow sales in your business? Watch the Blundstone webinar and see how we can work together to make that happen.

2021-02-22 12:00:00


Bremick "Empowered by Innovation" featuring New Innovative Products, MultiONE How-to-Videos, great deals + Launch of an exciting New Product Range

2021-02-22 12:00:00


Learn how you can assist your small to medium builders manage their construction business effortlessly with state of the art building software by Buildxact, saving them time doing takeoffs by up to 80% using built in Mitre 10 price files

2021-02-22 12:00:00


Intergrain's launching a brand new product: Universal Timber Oil. Join us to unveil this game changing technology and learn why tradies will love it!

2021-02-22 12:00:00

Corinthian Doors

Opportunity for members to learn about Corinthian's Platinum range of cavity pockets. How to educate customers on the benefits & drive more margin.

2021-02-22 12:00:00

Dulux Australia

Learn about our revolutionary coatings for DIY consumers that are wanting to update their Kitchens, Bathrooms & Laundries, but can’t afford the expense of it.

2021-02-22 12:00:00


Find out more about Dy-Mark's new decorative paint range Paintworx, MAX5, Sprayz and our metal protection range Zinc Guard and our exclusive discount

2021-02-22 12:00:00


Please tune in to view the latest in garden & kitchen new products and simple tips on how to use and sell Fiskars products.-

2021-02-22 12:00:00

Fletcher Insulation

A webinar focusing on upselling insulation. An overview of the tools, thinking and value add services making insulation easier to sell for your teams.

2021-02-22 12:00:00

H.B. Fuller

Learn about H.B. Fuller as a local manufacturer and how we ensure that our adhesive and sealant products are always fresh and always available.

2021-02-22 12:00:00


An enactment of an in-store scenario where a team member assists an inexperienced shopper to make their product selection.

2021-02-22 12:00:00


Join us as we take you through new developments and expansions in the range of ITI products tailored to our customers needs.

2021-02-22 12:00:00

ITW Proline

ITW Proline is aligned to the whole of house strategy, supporting you to win in Trade. With leading brands like Buildex, Ramset, and Pryda, we're Made

2021-02-22 12:00:00

Legrand Australia

We are excited to introduce our new TV mounting bracket range from Sanus, the world leader in TV mount solutions. Discover what we have to offer so you can take advantage of this growing DIY category.

2021-02-22 12:00:00


Exciting new products to be discussed! Including developments in our 40V Max XGT and 18V LXT range, along with our new range of Impact XPS Accessories

2021-02-22 12:00:00

Mayo Hardware

You don't want to miss this webinar! Boost your knowledge on key market home trends and how you can maximise your sales.

2021-02-22 12:00:00

Saint Gobain Abrasive

Top tips for safety and PPE when using an angle grinder. Correct use and application for metal cutting using Norton Bluefire.

2021-02-22 12:00:00


Learn about the Selleys Pro-Trade range including Polyurethanes, PVA and Expanding Foam. We'll talk through our phase two launch to the IHG network

2021-02-22 12:00:00


An overview of some of the more frequently asked questions by IHG members when it comes to "what do I need to become a STIHL dealer"

2021-02-22 12:00:00


Wattyl ColourSmart Training Sneak Preview:
Colour Theory and its practical application
Colour Palette & Wall Navigation
Colour Selling Skill

2021-02-22 12:00:00


We'll discuss the benefits of WD-40, our updated WD-40 Specialist branding and introduce our new product, WD-40 Specialist Spray & Stay Lubricant

2021-02-22 13:00:00

Werner Co

Learn how WernerCo’ S innovations in height access, lead to better job site safety and efficiency, and how our ancillary services will help you sell more product.

2021-02-22 12:00:00


RATSAK, the trusted, market-leading brand, has a wide range of rodent control solutions. Find out tips and tricks to control rats and mice FAST!